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General Information
ARTWORK REQUIREMENTS:
Email art to:
art@bizzyballs.com
Bizzyballs.com accepts electronic art and
camera ready artwork. Please do not
send art with half tones. (Please note that whatever is provided
in black will be engraved/ imprinted.)
Popular Formats We Prefer:
Adobe Illustrator [.ai, .eps]
~Always convert font to outlines
Macromedia Freehand [.fh0, .eps] ~Always
convert fonts to paths
Corel Draw [.cdr, .cmx, .eps] ~Always
convert font to curves
Quark Express [.qxd] ~Be
sure to do a "Collect for Output" & send all pertaining files
If printing in only 1
color, TIFF files may also accepted (at 350 dpi or higher), but
do not recommend *JPEG, *BMP, or *GIF files. Please
reference your company name and
PO # in your e-mail.
*Manipulation
of art may incur a charge. If a low resolution file is
submitted, our art department can redraw or recreate most
artwork for a fee. Fees range from $20 to $50, depending
on complexity of logo.
CANCELLATIONS:
All cancellations must be made in writing.
Cancellations will be accepted only if the order has not been
put into production. Customers are responsible for all costs
incurred up to the time of cancellation.
CLAIMS:
Damaged merchandise or shortages due to
transportation must be made in writing within 7 days of receipt
of order.
DISCLAIMER:
Bizzyballs.com cannot guarantee the exact
color or shade of finished product between orders. Although it
is very rare, it is possible for an item to be of a slightly
different color or shade from one order to the next.
DROP OR SPLIT SHIPMENTS:
There is a $7.50 charge per location after
the first. Minimum: one case per location.
HOW TO PLACE AN ORDER:
Bizzyballs.com representatives are available
8am-5pm Mountain to take your order. Just call our Toll
Free number (1-888-622-2822) and we will take the necessary
information to place your order. Or you can follow the
links to the product you want to purchase and submit the product
form and a representative will contact you to confirm your
order.
LESS THAN MINIMUMS:
$50.00 for most items. Absolute minimums vary
with product. Ask your customer representative for more
information.
PATENTS, COPYRIGHTS, AND TRADEMARKS:
Orders produced to customer’s specifications
require the purchaser to assume all liability resulting from
actions or demands brought against us for any infringements.
PAYMENT TERMS:
We Offer Several Easy Ways to Pay for Your
Merchandise
Bizzyballs.com accepts three methods of
payment: credit cards, a Bizzyballs.com line of credit or cash in
advance.
Credit cards:
We accept Visa, MasterCard, and American Express.
Bizzyballs.com line of credit:
Call for approval and details
Cash in advance:
For those customers who do not wish to or cannot establish a
Bizzyballs.com account or use a credit card, we will require
payment prior to manufacturing your order.
All prices on the site are quoted in US dollars.
PAPER PROOFS:
There is no charge for paper proofs. A paper
proof must be requested when order is placed in order to receive
one. There is a $12.50(G) charge for a paper proof on repeat
orders.
PMS COLOR MATCH:
$30 per color on all orders (repeats
included).
PRODUCTION TIME:
Standard production is 5-10 business days.
Rush orders are available. Please call for details.
REGISTRATION:
A tolerance of 1/16" in any direction must be
allowed. This tolerance meets industry standards and will be
considered acceptable.
RETURNS:
Merchandise cannot be returned without approval. No merchandise
will be accepted after 30 days from receipt. All merchandise
must be returned in their original packaging with all
instructions and all appropriate materials included.
SAMPLES:
All samples are
billed at EQP. All next day air sample requests must be received
no later than 2:30 EST on the day of the shipment. Please
provide UPS or Fed-Ex account numbers for air shipments. We will
not ship Airborne.
Samples may be returned within 30
days of receipt for credit. Customer is still liable for all
freight costs.
SET UP CHARGES:
There is no set up charge for repeat orders.
All art is kept for at least 3 years. Any change to art will
incur a new set up charge.
SPEC SAMPLES:
Charge for spec samples is cost of item plus
set up charge. If order is approved, set up charge will not have
to be paid again.
TYPESETTING:
$12.50 plus set up charge for imprinted
items.
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